Retail Training

Shopmanagers

The leader is one who mobilizes others toward a goal shared by leaders and followers.

Gary Wills

Essentials of Management

(2 days)

Develop a strategy for planning the successful achievement of goals

Clearly define roles and responsibilities of all within your team

Help employees see value of their contribution to overall company goals

Spend your time where it will help the most

Empower employees to solve their own problems

How to Reduce Conflicts

Anchoring Positive Behavior

Turn non-performers into performers

Understand how to clearly describe key responsibility areas.

Clearly define expectations to employees

Understand how to set measurable targets

Recognize obstacles to success and define the solutions

Motivational leadership

(1 day)

Successful leadership is based on effective communication. The value of your communication is in it's efect, not in your intention.

How to build a cohesive, results-oriented team from a group of diverse individuals

Motivational techniques that inspire team members to want to perform at their peak

How to grant the team more decision-making and problem-solving authority as it matures

How to gain team member commitment to policy and procedural changes that are critical to the success of the organization

What motivates the leader? Referring to 'The Fred Factor' we discover the impact of your attitude on the attitude of your co-workers.

Retail Training

= 100% focus on retail.